Buying Guide

1. Custom Products Policy

All BONDEV products are custom-made. We do not accept returns or exchanges due to personal reasons unrelated to product quality. If there is a quality issue, we will take full responsibility for your after-sales service. Given the high price of our products, please consider your purchase carefully before placing an order.

2. Production and Shipping Timeline

Our current production and shipping cycle is approximately 45 days. This timeline may be extended during holidays. We appreciate your patience.

3. Care Instructions

Upon receiving your product, you may notice zippers or other quick-detach components on the fabric. We advise against removing and washing the fabric, as it could make reassembly difficult.

4. Packaging and Delivery

Our products come fully assembled in one-piece packaging. Please check the product dimensions and ensure that there are no narrow passages or elevators that could cause delivery issues.